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 Adoption Complaints

Complaints, review and appeals for adoption services

The Department of Communities' Adoption Services unit is responsible for arranging all adoptions in Western Australia. The unit coordinates and manages adoptions services for local, intercountry and past adoptions.

The unit provides advice to birth parents considering relinquishment of children for adoption, assessment of adoptive parents, supervision and placement support, as well as counselling and mediation services. In addition, the unit works with overseas countries with which Australia has adoption agreements.
The Department is committed to improving services through the impartial resolution of complaints and review of decisions. The Department recognises that you may need support and guidance through complaints and/or review processes to achieve a resolution.

For more information, please see the Complaints, review and appeals process for adoption services brochure.

The Adoption Services unit can also help you with advice and information about adoption complaints, reviews and appeals. Contact the team by calling free call 1800 622 258 or via email at adoptions@communities.wa.gov.au.

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